REFUND & EXCHANGE POLICY

1. We accept any product with which you're not satisfied.
2. We accept return/exchange requests up to 1 week from the date of order delivery.
3. Products should have at least 90% remaining in the bottle.
4. Return/Exchange requests are processed within 3-5 working days.
5. Delivery charges are not refundable for your exchange/return order.
6. Customers have to pay the delivery charges for exchange order.
7. Tester Box (Sample Box) is not refundable as it is solely for the purpose of testing fragrances.
8. Orders above Rs.10,000 are not refundable, and can only be exchanged.
9. Incase of damage, leakage, or wrong product, we bear the delivery charges.

KARACHI OUTLETS

Visit our Karachi outlets for a personalized shopping experience and exclusive in-store promotions!

TARIQ ROAD OUTLET - Karachi

172-Y Block-2 Tariq Road, P.E.C.H.S. Karachi.

Mon - thurs ( 12:00 PM - 11:00 PM)
Friday ( 3:00 - 12:00 AM)
Sat, Sunday ( 12:00 PM - 12:00 AM)

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SQUARE ONE MALL - Karachi

First Floor, Square One Mall Main National Stadium Rd,

Mon - thurs ( 12:00 - 10:00 PM)
Friday ( 3:00 - 11:00 AM)
Sat, Sunday ( 12:00 - 11:00 AM)

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OCEAN MALL OUTLET - Karachi

Ground Floor, Ocean Mall

Mon - thurs ( 12:00 - 10:00 PM)
Friday ( 3:00 - 11:00 PM)
Sat, Sunday ( 12:00 - 11:00 PM)

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Scents N Secrets - Perfume Studio - Square One Mall

First Floor, Saima Square one Mall, Main National Stadium Rd, next to J. Outlet

Mon - thurs ( 11:00 - 11:00 PM)
Friday ( 3:00 - 11:00 PM)
Sat, Sunday ( 11:00 - 11:00 PM)

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ISLAMABAD OUTLETS

Explore our latest collections at the new Islamabad outlet—your destination for luxury and style!

GIGA MALL OUTLET - Islamabad

2nd floor Giga Mall, Main Grand Trunk Rd, Defense Housing Authority Sector F DHA Phase II, Islamabad, Islamabad Capital Territory 44000, Pakistan

Mon - thurs ( 11:00 AM - 11:00 PM)
Friday ( 11:00 Am - 11:00 PM)
Sat, Sunday ( 11:00 AM - 11:00 PM)

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